FAQs

It means the accident wasn’t your fault. The other driver caused it, and their insurance will cover your costs.

No. You don’t pay a penny. We recover everything from the at-fault insurer.

You don’t have to. If the accident wasn’t your fault, call us first. We handle the rest.

Yes. Call us as soon as you can and we’ll advise you on next steps.

We provide a like-for-like vehicle matched to your own. You’ll stay mobile while yours is repaired.

You’ll have it until your car is repaired and ready to go — or a settlement is made.

Very quickly. Often same day. We’ll confirm recovery when you call.

We cover all of Northern Ireland.

We’ll support your claim and help with a settlement. You’ll keep the replacement car during the process.

Yes. If you’ve been hurt, we’ll put you in touch with legal experts.

Not if the accident wasn’t your fault and the other driver is identified and insured.

Yes. We work with approved repairers but you’re free to choose.

We recover our costs from the at-fault drivers insurance.

Call us and we’ll advise. There are still options available to you.

Make sure everyone is safe, swap details, take photos, and call us when you’re ready.